Midas Structural Ltd and Midas Forecourts Services Ltd (The company) collects and processes personal data relating to its existing and potential customers / suppliers and their existing or potential contractors and/or sub-contractors (collectively defined in this policy as contacts) to manage the supply of information, products and services. Midas is committed to being transparent about how it collects and uses that data and to meet its data protection obligations. This policy sets out the basis on which any personal data we collect regarding you, or that you provide to us, will be processed by the company.
This policy will explain areas that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of our website cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website.
The company collects and processes a range of information about you or your organisation. This includes:
All the specific data above is provided to us, or collected by us, during the pre-sales, sales, and after-sales stages of purchase of products and/or services offered by us; from correspondence with you, your company, your company’s contractors subcontractors or representatives; or through meetings, whether general or sales or other such visits to your organisation premises.
Other than the aforementioned ways of obtaining data we may obtain data about you from third party sources, such as public databases, data service companies. We take steps to ensure that such providers are legally permitted or required to disclose such information.
In some cases, we may collect personal data from third parties, such as information from background and staff vetting providers, information from credit reference agencies and criminal record checks permitted by law. The company will seek this information only with your given consent.
Data is stored in a range of various places, including IT email servers, our SAGE accounting system, email and paper documentation. By submitting your personal data, you agree to our data management in terms of transfer, processing and recording.
The company needs to process data to supply information, estimates, quotations, and to enter into a sales or service contract with you, to meet its obligations under the business relationship and contract. For example, it needs to process your data to provide you with information, products and services, to request / make payment in accordance with the sales terms and to administer credit reference checks (where applicable).
In addition, the company processes data based on legitimate interest (i.e. when we believe there is a benefit or relevance to you, for example to supply information on products or services relevant to your business or project) before, during and after the end of the sales relationship.
Processing customer data allows the company to better serve its customers and end-users. When utilising personal data, the company relies on legitimate interests as a reason for processing and it has considered whether those interests are overridden by the rights and freedoms of customers.
The data held is used to improve user experience and fulfil projects. This includes:
We do not disclose information about identifiable individuals to our suppliers or business partners, but we may provide aggregate information about users (i.e. the popularity of a specific product or service).
Your data will be shared internally, including with members of the sales, project management and accounts department. If necessary, the IT staff will have access to the data if it is necessary for the performance of their roles.
The company may need to share your data with third parties for financial, sales or marketing purposes. The companies may also share your data with third parties in context of a sale of some or all its business. The company will share data only with your given consent.
The company have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or unnecessarily disclosed. It is not accessible internally except by employees in the performance of their duties. All data on the company’s systems is subject to a standard deletion policy. Records are kept of customers and contacts so that we can supply information, products, and services.
Where the company engages third parties to process personal data on its behalf, they do so based on written instructions, and are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
The company will hold your data for the duration of the business and service relationships, as defined by the Midas Structural Ltd & Midas Forecourt Services Ltd data retention policy and schedule. Your data can be deleted on request.
The company uses data to help better serve customers, but it still belongs to you. As a data subject, you can:
If you would like to exercise any of these rights, please contact us on 01986 894436 or email email@example.com
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